Q1
Do you support OEM and custom manufacturing services?
Yes, we provide comprehensive OEM and ODM solutions. Customization for materials, dimensions, surface finishes, colors, and custom logos or packaging is fully supported based on technical drawings or samples.
Q2
What is your typical Minimum Order Quantity (MOQ)?
The MOQ depends on specific product configurations and material specifications. We support lower order quantities for initial trial and testing orders before proceeding with bulk commercial runs.
Q3
Can product samples be provided before bulk production?
Yes, sample units are available for quality evaluation and dimensional inspection. Sample dispatch timelines generally range from 3 to 7 working days depending on customization requirements.
Q4
How is product quality assurance and inspection managed?
Strict quality control protocols are implemented throughout raw material acquisition, production routing, and final packaging. Each production batch undergoes rigorous visual and functional inspections prior to shipment.
Q5
What are the lead times and available shipping options?
Production lead times usually range from 15 to 30 days after order confirmation. We support multiple global delivery modes including express couriers (DHL/FedEx/UPS), air cargo freight, and ocean freight shipping.
Q6
Which payment terms and commercial trade methods do you accept?
We accept multiple payment methods including Wire Transfer (T/T), Letter of Credit (L/C), and international commercial escrow terms, accommodating standard Incoterms such as FOB, CIF, EXW, and DDP.