Q1
What can we offer you?
Competitive pricing, more professional solutions, and superior product quality.
Q2
Do you provide installation guidance or on-site installation service?
We offer detailed, step-by-step installation manuals and video guidance for all our rack systems, which are easy to follow for your local installation team.
Q3
What is your delivery time?
For customized orders, the lead time is generally 7–15 working days, depending on the final quantity and specifications.
Q4
What’s your MOQ? Can I place a small trial order first?
We don’t have a strict MOQ. Small trial orders are totally welcome. But if the quantity is really low (like less than 10 sets), international shipping alone will be quite expensive, so we usually suggest combining it with other goods in a container to save cost.
Q5
What is the term of payment?
We accept T/T payment terms: 35% deposit to confirm the order, and the balance to be paid before shipment. For long-term cooperative customers, we can negotiate more flexible payment terms based on mutual trust.