1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.
2) Lead time: Normally within 20-25 days after deposit received.
3) Sample policy: Samples are always available for each model and can be ready in 7-15 days once payment is received.
4) Shipping port: Shanghai / Nanjing, China.
5) Discounts: We offer attractive discounts for large volume orders.
QHow will my goods be delivered?
1) Sea freight: We will provide updated sea freight rates once your destination sea port is confirmed.
2) Client-designated agent: Provide the contact details of your designated freight forwarder, and we will coordinate dispatch accordingly.
QWhat services do you provide?
1) Inquiries related to our products or pricing are replied to within 12 hours.
2) Well-trained, experienced personnel to handle all technical requests in fluent English.
3) Full OEM & ODM capabilities for tailored warehouse storage rack solutions.
4) Professional engineering team dedicated to providing optimal space-utilization solutions.
1) Payment: Flexible payment terms with O/A 40-60 days available.
2) Lead time: Fast-track delivery options available for rush orders.
3) Factory price: Competitive factory-direct pricing without intermediary markup.
4) Warranty: 2-year warranty coverage, including free replacement parts sent directly to you.
QWhat are your policies on MOQ and tooling fees?
MOQ: Jracking has no strict MOQ limitation; however, larger order quantities yield better price advantages. We recommend ordering at least one 20ft container (approx. 15 tons) for regular items. Tooling Fee: If a custom mold is required, tooling costs are charged prior to the initial production run and are partially or fully refunded once orders reach designated volume thresholds.