Q1: Are you a manufacturer or trading company?
A: We are a manufacturer. Our factory has been specializing in warehouse racks, supermarket shelves, and kinds of display stands since 2001.
Q2: Could you produce according to the customer's design?
A: Sure, we have very rich experience in customizing shelves. Floor plan / 3D drawing can be provided by HEDA engineers. Easy graphic integration and modular construction.
Q3: Could I order products in a special size and color?
A: Of course. Custom-size requests are always welcome.
Q4: What is your delivery time?
A: In general, within 15 days. It also depends on the order quantity and shelving design.
Q5: How could I install the racks?
A: A step-by-step installation drawing guide will be provided for each type of shelf and rack. Whether in the design, production, or after-sales stage, our experienced professionals will carry you all the way through the process.
Q6: What is the manner of packing?
A: Generally, shelves are flat packed by air bubble film/film in standard export cartons. Other packings like wooden boxes are available to meet clients' requirements.