Frequently Asked Questions (FAQ)
Q What is the standard production lead time?
Our standard production lead time is 35 to 45 days, supported by our smart factory systems and streamlined manufacturing processes.
Q What quality standards and certifications do your products comply with?
Our products fully comply with stringent Japan and US quality standards. We regularly pass third-party testing and factory audits from major global retailers like Walmart, NITORI, and LOWES.
Q What material grade is used for the storage racks?
We strictly use 3-month fresh high-density carbon steel sourced directly from listed steel manufacturers. We do not use re-melted steel, ensuring up to 30% higher mechanical strength.
Q What is your monthly manufacturing and export capacity?
With over 1,000 skilled workers and advanced automated infrastructure, we possess a production capacity exceeding 800 shipping containers per month.
Q Can you accommodate custom tube sizes and finishes?
Yes. We supply the industry's most comprehensive shelving system, offering multiple tube diameter options along with advanced surface treatments engineered for anti-corrosion, durability, and heavy-duty load capacities.